Privacy Policy

For Families Visiting PBS Kids/WHRO Kids:

You have trusted us for many years to make safe and quality content that family members of all ages can enjoy. In the cyberspace world, this trust is even more important to your family, and to PBS/WHRO Kids. To make sure that this site stays safe and fun, we make the following promises:

~ In almost all activities, the information we collect is non-personal (such as first name, age, city and state). If you enter a contest, send us a question or send an electronic postcard, we will also ask for an e-mail address. We only collect enough information from our visitors to make activities on PBS/WHRO Kids fun and interesting.

~ If you submit stories, artwork, comments or anything else to us which is posted on our site, you will be identified on our site only by first name, age, city and state.

~ If you send us an e-mail with a question or comment, or enter one of our contests, we will write back using your e-mail address, but we will not keep the address or use it again.

~ If you ask PBS/WHRO Kids to send an electronic postcard or e-mail message, we will ask for your first name and e-mail address as well as the e-mail address of the person who will receive the postcard. We will only use this information to send the postcard or message and we will delete the information when the postcard or message is sent.

~ No one will be excluded from our site for not giving us personal information. When we do ask for personal information (like an e-mail address), we will only keep it until that particular activity is complete. We will not share this information with a third party.

~ If we know a visitor is under the age of thirteen, we will collect a parent's permission offline (by postal mail, fax or phone) before we mail any prizes, or collect or share personal information with anyone else.

~ When you create a username and password on PBS KIDS GO!, we do not collect any information that would allow us or anyone else to identify you. When prompted to create a username, we recommend you use non-personally identifiable information. Your login information is only used in games and activities where users might want to save points and creations, such as EekoWorld.

As you visit pbskids/, it is possible that several cookies* will be set on your computer. PBS/WHRO Kids uses the information from cookies to deliver relevant local resources, remember browser preferences, and improve our visitors' experiences on the site. No personal information is ever stored in a PBS/WHRO Kids cookie, even if you have entered your name or e-mail address on other parts of PBS/WHRO Kids.

PBS/WHRO Kids does not sell information collected by cookies or use the information for commerce-related purposes. In addition, PBS/WHRO Kids will not filter content based on your preferences without permission.

* What's a cookie? A cookie is information a Web site puts on your computer's hard drive so that the site can remember your preferences or which pages you visited on that site.

PBS/WHRO Kids only uses cookies at the following times:

~ If you localize pbskids/ to the PBS station nearest you, a cookie will tell us your station's call letters. PBS/WHRO Kids only keeps track of how many computers choose each station. You can choose to have your computer remember a different station, or no station at all, at any time. Please note that if you come to from a local station site, and you were not previously localized to a station, you may be automatically localized to that station.

~ If you watch a video clip or listen to an audio clip on pbskids/, a cookie will remember which media player (such as Real Player or QuickTime) and which type of clip (high or low bandwidth) you prefer to use on your computer. You can change your video and audio preferences at any time, or choose a player each time you view or listen to a clip.

~ As you explore pbskids/, a cookie will tell us which pages you visit and the amount of time between each page visit. This cookie does not remember any information about you or your computer; it just helps us at PBS/WHRO Kids identify new and repeat visitors, and tells us how long visitors spend on our sites and which pages receive the most traffic.

We also promise to help families and communities find the information they need to use the Internet safely and responsibly.

~ When a PBS/WHRO Kids site is partially funded by outside sponsors, we will mark any underwriter logos with a "sponsored by" tag. We choose our underwriters carefully, to make sure that the company's products and services fit PBS standards. PBS/WHRO Kids sites will not contain advertisements promoting e-commerce or direct links to e-commerce.

~ All links to third party sites from PBS Kids are insulated with a PBS Kids bridge page. These pages clearly notify the visitor that he or she is leaving PBS Kids, and offers an opportunity to return to PBS Kids. Each bridge page displays a Web literacy tip, educating visitors how to be safe on the Internet. In the case of a sponsor's link, the bridge page will provide more information about the sponsor's relationship to PBS. Since we cannot be assured that links to outside sites follow our safety or privacy guidelines, we encourage families to discuss these choices together. We are not responsible for the content or safety and privacy practices at any sites linked from our pages.

~ With areas of our site like "Get Your Web License," and our "Know Before You Go" Web literacy tips, we will continue to empower our visitors by helping them to make informed choices.

Your family's use of this site is conditioned on your having accepted these terms. You should check back to this policy frequently, since it is subject to change from time to time, and your continued use of the site is conditioned upon your acceptance of any modifications hereto.

We want to make this site a place where families can surf together, and where parents and caregivers are happy to have their children interact, learn and play. If you have any comments or questions, we're happy to hear them. This is, after all, your site.

If you have any questions or concerns regarding this policy, send us an e-mail at